Candle Flight Pre-Orders for the Fall Wine and Whispers Collection & Winter Enchanted Embrace Winter Collection will be available Nov. 1st online!!! Set your clocks!!!

Shipping and delivery

USPS Shipping Rates:

First Class Mail Service 1-5 business days

Priority Flat Rate Mail Service 1-3 business days

**In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 5 business days and is based on origin, destination, and drop-off time.

All orders require a valid street address, city, state and zip code. We ship inside the US ONLY.

Once your payment has been processed, your items will be shipped within the time frame specified in the listing. You will receive an email notification with your tracking number once your order has been shipped.

Please allow enough time specified in the listing from placing your order to arriving at your door, depending on the size of the order, area and the time of the year.

Local Drop-Off Services will incur an additional fee depending on distance.

Lost Packages where tracking shows delivered please follow USPS instructions below.

1. File a Claim with USPS

2. File police report

3. Wait for USPS investigation results. Depending on results items may reship.

SEFISTIKATED GEMZ IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES.